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BOOKING FAQ — MAISON SHANTEL TATAYANA

Who is The Maison Edit for?

The Maison Edit is designed for VIP and everyday clients who value consistency, trust, and elevated care. It is ideal for clients maintaining their signature look, color, or routine within a calm, private setting.

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Is Maison Shantel Tatayana only for special occasions?

Not at all. While the Maison also offers bridal, pageant, and extension services, The Maison Edit exists specifically for everyday luxury and ongoing care.

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Do you accept new clients?

New clients are accepted selectively to ensure the quality and intention of the Maison experience. A consultation may be required before booking certain services.

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What is The Shantel Tatayana Effect?

The Shantel Tatayana Effect is a signature approach rooted in precision, personalization, and presence. It means your hair is treated with intention, your time is respected, and your experience is never rushed.

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What is your cancellation policy?

A minimum of 48 hours’ notice is required for cancellations or reschedules. Appointments canceled outside of this window may be subject to a fee.

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What happens if I’m late?

Late arrivals may result in a shortened service or need to be rescheduled to ensure the experience remains fair and intentional for all clients.

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Do you offer extensions?

Yes. Extension services are offered through The Private Edit by ST and require a consultation prior to booking.

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Do you offer bridal or pageant services?

Yes. Bridal services are offered through The Heirloom Edit, and pageant styling through The Crown Edit. Availability is limited and advance booking is recommended.

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How should I prepare for my appointment?

Please arrive on time with clean, detangled hair unless otherwise instructed. Any questions or changes should be communicated prior to your appointment.

At Maison Shantel Tatayana, every Edit is curated with intention, care, and respect for both the client and the craft.

Availability is limited to preserve the experience.

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